The Gunnison County Department of Health and Human Services received a Distinguished Performance award for performance during 2013 from the Colorado Department of Human Services (CDHS). A total of 11 counties met the goal across all months with available C-Stat measure data.
C-Stat is the performance-management strategy that CDHS uses to better focus on and improve performance outcomes that enhance the lives of Coloradans. By identifying areas of focus, CDHS determines what is working and what needs improvement. By measuring the impact of day-to-day efforts, CDHS is able to make more informed, collaborative decisions to align efforts and resources to affect positive change for the people served. Of the roughly 100 measures that CDHS examines on a monthly basis, 21 are county-facing measures whereby the actual service is delivered through the 64 county human services departments in Colorado.
Several years ago, Gunnison County began utilizing MFR Live®, an internet-based performance management database system, to record and track performance data. Use of this system has helped the County make strategic management decisions based on performance, and it prepared the County for the implementation of C-Stat in 2012. “I am very pleased with the Department’s performance across the various program areas such as Child Support Services, the Child and Family program, Senior Resources, and Financial and Support public assistance services. This has been a year of unprecedented public policy change and I am very appreciative of the staffs’ dedication to quality results for Gunnison area residents,” said Health and Human Services Director Renee Brown.
For more information, please contact Gunnison County Health & Human Services at (970) 641-3244.